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Main article: Internet security

Outlook IMAP, POP3, and SMTP settings help from Outlook customer service

There is no denying to the fact that online mail customers face a plethora of issues and technical glitches while using their mail accounts. The more interesting fact about this is that a majority of those errors and issues actually lies in the system which the user uses to access the mail applications. A few examples of the system related issues which cause errors in mail execution are mentioned below for reference:-
a)      Browser related issues–There are times when there are certain changes in the settings, configurations or in the extensions of browsers (mostly due to virus or malware affecting the browser) due to which users face certain unexpected and abrupt redirection and pop-ups in their mail portal
b)      Protocol related issues – These issues are mostly faced by users who access their mail applications on mobile platforms. Users tend to complain that the changes or customizations that they perform in their mail client remains restricted to the client. It is not visible on any other device or platform in which they access their mail. This is primarily due to the protocol being used by the mobile app which links it to the mail server
c)      JavaScript related issues–There are certain links or actionable buttons in the mail client which has a background script or code written against it. However, these scripts would not get executed in case the JavaScript is disabled in the browser that the user uses to refer to their mail applications. This is a common issue in errors related to attaching files to mail content.
There are many other issues as well which is related to the platform being by user. However, amongst them protocol related issues such as the usage of POP3 or IMAP protocols are extremely common. These protocols are instrumental in ensuring as to whether the modifications or changes done to the mail system would reflect in the mail server or not. In case of POP3 protocol, all changes remain restricted to the system only i.e. the changes would be applied only to the system that the user is using and would be visible there itself. Other than that, the IMAP protocol would ensure that the modifications get saved to the Outlook server so that it gets reflected to any other platforms or devices which the user refers to.
Users can seek guidance form the Outlook customer service team in getting these protocols in the correct place as and when required. The team can be contacted via any of their available support platforms.


Eva Gabor jul 26 16, 15:43
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